Celebrating the Many Faces of Customer Experience

We’re living in the “Age of the Customer,” a time when the customer experience is overtaking price and product as a company’s key brand differentiator. In fact, it’s been estimated that 85% of a customer’s decision to purchase is based solely on their current and previous customer experience! At Dell Technologies, we’ve always known our customers expect more than industry-leading solutions and services when they partner with us. They also expect an industry-leading experience and relationship that helps accelerate their business. It’s this value-driven relationship that has quickly become the ultimate prize for companies large and … READ MORE